18,365
satisfied customers.
Problems Running the software?

If the program does not seem to be operating properly; for example when making changes in the map options they do not save... then follow these steps so Vista allows the program to function properly:

  1. Right click the icon you will use to start F5.
  2. Go to Properties
  3. Click on Advanced
  4. Select Run as Administrator
  5. Hit OK
  6. You may have to put a path in the "Start In" field.
  7. The path is similar to the Target, without the file name, for example: C:\Program Files\F5
  8. Hit OK
  9. This is a one time setting you need to make. From here on out clicking the icon will launch the program as Administrator.


Still have problems?

Turn OFF DEP (Data Execution Prevention)
Setting a specific program to have access doesn't always do the trick. My advice is to just turn it off all-together. If you have an antivirus program and firewall you should be fine anyway.

Control Panel-->System-->Advanced System Settings-->Under Performance, Settings-->Data Execution Prevention Tab-->

Then select the first radio button:
Turn on DEP for essential Windows programs and servies only.

Click Apply, OK

Then Reboot.


Still having problems?

If your OS is 64 bit, we have found that certain functions of the program may not work as it is installed under the 32 bit directory. For some strange reason when this 32 bit program is installed as 32 bit some features like terrain backgrounds do not work, but if you uninstall it, and reinstall it to the 64 bit directory, it works. The below instructions assume you're trying to install F5Data into it's F5Data directory.

  1. Uninstall the software which is now located in the /program files (x86)/f5data/ directory
  2. After uninstalling, make sure that the software's directory (f5data for example) is deleted
  3. Then re-download and install again, but this time make sure itís installing to the /Program Files/F5Data/ directory and NOT the /Program Files (x86)/F5Data/ directory.
  4. This is actually putting it where the 64 bit programs are suppose to reside, but for some reason it works there but not in the 32 bit directory.


Problems Installing the software?

It can sometimes be difficult to get programs to install properly on Windows Vista. We have found the following fix to be useful if you are encountering problems running any of our software on a Windows Vista Operating System.

First, make sure you have the latest updates from Microsoft. You can insure you have the latest updates and Service Packs by clicking here. Specifically important is Service Pack 1, which can be directly downloaded here if Windows Update didn't do it for you.

  1. Uninstall any existing installations of the problem software from your computer.
  2. Turn on User Accounts Control (UAC) under Control Panel --> User Accounts
  3. Reboot
  4. Re-Download the software (see Download Software menu item above). Right click on the software and Save target as... to your desktop.
  5. Install it by right-clicking the downloaded file on your desktop and select 'Run As Administrator'
  6. Delete the installation icon from your desktop that you just downloaded.
  7. Run the newly installed software from the new desktop shortcut or from the start menu.

If that doesn't do the trick, you can try this one:

There is a super secret Administrator account that has more power than the administrator accounts that are visible in Vista. One might want to try to enable this Administrator account and install the software under it, giving it full permissions over the UAC constraints. To enable this, go to your Command Prompt and type:

Net user administrator /active:yes

Reboot the computer and click on the Administrator account on the welcome screen. Install the software under this account. Then you can shut off this Administrator account by going to the command prompt and typing:

Net user administrator /active:no


You can minimize the amount of prompts that the UAC gives you about every little change. The below instructions are optional and will eliminate most of the prompts done by UAC.

Turn off User Accounts Control (UAC) under Control Panel --> User Accounts

If that doesn't work try:

  1. Make sure you have full administrative rights.
  2. Click Vista's start circle.
  3. Click "Accessories"
  4. Click "Command Prompt"
  5. Type 'gpedit' and press enter
  6. Navigate to the following path:
              "Computer Configuration\Windows Settings\Local Policies\Security Options"
  7. On the right side, find this policy:
              "User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode"
  8. Double click the policy and change from "Prompt for consent" to "Elevate without prompting" and click "OK".

For more security you can keep all these prompts coming by following these steps to turn those back on:

    • Follow the steps above, except change the policy from "Elevate without prompting" to "Prompt for consent" in step 8 and click OK.

If you have an error with installation because of 'oleaut32.dll' or similar file:
Some people have had problems with Oleaut32.dll, Oleilt.dll, Stdole2.tlb, Msvbvm60.dll and Msvcrt40.dll. Below should work for these files.

  • Find the oleaut32.dll (or the appropriate name of the file) in C:\Windows\SysWOW64
  • Right click the file and go to Properties
  • Choose the Security tab
  • Click on Administrator and then Edit
  • Highlight Administrators (your name) and under Permissions for Administrators click on Full Control under the Allow column. Then click on Apply.
  • Click OK then Yes.

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Convective Development, Inc.
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Cambridge, MN 55008
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